Privacy policy

  • Kenpavo is operated by Linfen Yuhan Machinery and Equipment Leasing Co., Ltd. (“we,” “us,” or “our”). This policy explains how we handle personal information when you visit kenpavo.com, make a purchase, or contact us.

    For information we process as the store operator, Linfen Yuhan Machinery and Equipment Leasing Co., Ltd. is the data controller, except where a provider independently determines its processing purposes.

    1. Information We Collect

    Depending on your interactions, we may collect the following information.

    • Contact details, including your name, email, telephone number, and addresses.
    • Order, payment confirmation, delivery, return, and refund information.
    • Account information, where account features are available.
    • Messages and supporting information you send us.
    • IP addresses, device and browser information, online identifiers, and website interactions.
    • Marketing preferences, cookie choices, and privacy requests.

    Payment providers handle payment credentials. We may receive limited transaction information needed to manage purchases and refunds.

    2. Sources and Uses

    We collect information directly from you, automatically through permitted technologies, and from providers supporting our store.

    We use it to fulfill orders, arrange delivery, provide support, process returns, maintain accounts, improve our services, prevent fraud, conduct permitted marketing and advertising, and meet legal obligations.

    Where required, our legal basis depends on the purpose and may include contract performance, legal obligations, legitimate interests where permitted, or consent.

    3. Cookies and Similar Technologies

    Our website may use cookies, pixels, and similar technologies for essential functions, preferences, analytics, and advertising.

    Where required by law, non-essential technologies require your consent before activation. You can manage choices through the cookie banner or privacy settings available on our website.

    Browser settings also allow you to manage cookies, although they may not control every type of data sharing. Blocking essential cookies may affect store functions.

    4. Shopify and Service Providers

    Our store uses Shopify’s e-commerce platform. We may share information with providers supporting hosting, payments, fulfillment, communications, security, analytics, and advertising.

    Providers process information to supply their services or as otherwise described in their privacy notices and permitted by law.

    For more information, see the Shopify Privacy Policy.

    5. AppLovin and Advertising

    We may work with AppLovin to deliver personalized advertising and measure campaign effectiveness.

    When enabled, we and AppLovin may process IP addresses, device and browser information, online identifiers, and website interactions, including product views, cart activity, and purchases, through cookies, pixels, or similar technologies.

    Information may be shared with AppLovin for advertising, attribution, measurement, and improvement of its services, including AI-powered advertising technologies.

    Where required, we obtain consent before enabling these technologies or sharing information. Applicable consent and opt-out choices govern this processing.

    For more information about how AppLovin collects and uses information, see the AppLovin Privacy Policy.

    6. Analytics and Email Marketing

    When enabled, analytics services may help us understand website use, subject to applicable consent requirements.

    We may send promotional communications where permitted by law. You can unsubscribe using the link in a marketing email or by contacting us. Necessary order and service messages may still be sent.

    7. Other Disclosures

    We may disclose information to comply with lawful requests, investigate fraud, protect rights and safety, resolve disputes, or complete a business transfer with appropriate safeguards.

    We may also disclose information with your consent or at your direction.

    8. Security and Payments

    Payment credentials are handled by checkout payment providers under their security requirements and privacy practices.

    We use reasonable technical and organizational safeguards, but no transmission or storage method is completely secure. Please do not email payment credentials or passwords.

    9. International Transfers and Retention

    Our company is located in China. Shopify and other providers may process information in other countries. Where required, transfers are subject to applicable legal safeguards.

    We retain information as reasonably needed for orders, support, accounting, legal compliance, fraud prevention, and disputes, then delete or anonymize it when appropriate.

    10. Your Rights and Choices

    To submit a request, email service@kenpavo.com. We may verify your identity and apply relevant legal exceptions. Where required, you may appeal a decision or complain to a supervisory authority.

    11. Children’s Privacy

    Our store is intended for adults and is not directed to children. We do not knowingly collect information from children under 13 or another protected age under applicable law.

    We do not knowingly share children’s information with AppLovin or use its advertising technologies in connection with children.

    Contact us if you believe a child has provided information.

    12. External Links and Updates

    Third-party websites have their own privacy practices.

    We may update this policy and revise its date. Where required, we will provide additional notice or obtain consent for relevant changes.

    13. Company and Contact Information

    • Operated by: Linfen Yuhan Machinery and Equipment Leasing Co., Ltd.
    • Business License Entity: Linfen Yuhan Machinery and Equipment Leasing Co., Ltd.
    • Registered Address: No. 52 Wenbi Road, Changning Town, Xiangning County, Linfen, Shanxi, China
    • Email: service@kenpavo.com
    • Phone: +1 240-831-3221
    • Website: kenpavo.com